When the reminder says OD on the lock screen

Pharmacy refill apps leak clinical shorthand onto a screen that family members read in the kitchen.

A lock screen is not a drug chart. We still see “OD,” “BD,” and Latin fragment leftovers on notifications because the reminder reuses the hospital’s prescription line.

In a Kuching kitchen, a daughter read “OD” as a one-time password. She did not open the app. The tablet sat on the counter until the refill window closed. The pharmacy called it non-adherence. The wording was the stall.

When we review reminder copy we ask to see the notification as it actually appears on a mid-range Android phone with Bahasa system language. Vendors often demo on an English iPhone in an office.

Write the reminder as a person would speak at the counter: “Take in the morning,” “two times today,” “do not take if you already had a dose at the clinic.” Keep the Latin in the clinician view. If your app cannot split those strings, that is a finding, not a training issue for the family.