Care team speaking with a patient in a clinic room

Review

Follow-up pulse after a change

A shorter return visit after your vendor changes a screen, to see whether the stall we named has actually moved.

Short return observation 3–6 working days Same campus as the earlier review Fixed follow-up fee

This is only offered to facilities we have already reviewed. We re-walk the two or three screens that caused the most stalls, with the same kind of patients or staff if you can arrange it.

The note is short: what improved, what simply moved to the next field, and what still needs the vendor. It is not a new full usage review.

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